Dumpto Privacy Policy

Information you give us:

• Name, email, phone number, and delivery or job-site address
• Company details, if you book for a business
• Order details such as dumpster size, dates, materials and project notes
• Your electronic signature on rental agreements
• Photos, drawings and documents you upload with a quote request
• Payment information, which is entered directly with our payment processor. We keep only a reference to the card and its last four digits, never the full card number

Information collected automatically or during service:

• IP address, device and browser type, and pages visited
• Date, time and IP address when you sign an agreement
• Phone calls to our business line may be answered by an AI assistant and are recorded and transcribed. You will be told at the start of the call
• Location of our dumpsters (not of you), used to manage our equipment
• Landfill weight tickets and photos of the dumpster at delivery and pickup

• Provide quotes, schedule delivery and pickup, and perform services
• Prepare agreements, invoices and receipts, and process payments and extra charges
• Contact you about your order by email or phone
• Answer and review phone calls to improve service and keep accurate records
• Prevent fraud, spam and abuse, and keep the website secure
• Measure our advertising and improve our website
• Meet legal, tax and accounting obligations

We do not send marketing text messages. If we ever offer them, we will ask for your separate consent first.

We use essential cookies and browser storage so booking works, and the Google Ads tag to measure our ads. See our Cookie Policy for details and opt-out options.

We share information only with service providers that help us run the business, such as:

• Payment processing (Stripe)
• Website hosting, database and file storage
• Email delivery for confirmations, agreements and invoices
• Phone and AI call-answering providers
• Spam and bot protection (Cloudflare Turnstile)
• Advertising measurement (Google Ads)

We may also share information when required by law, to protect our rights or safety, or as part of a sale or reorganization of the business. We do not sell your personal information.

We keep order, agreement, invoice and payment records as long as needed for service, tax and legal recordkeeping, generally at least five years. Call recordings and uploads are kept only as long as they are useful for service or records.

We use reasonable safeguards, including encrypted connections and access controls. No system is 100% secure, so we cannot guarantee absolute security.

• Ask for a copy of the personal information we hold about you
• Ask us to correct it
• Ask us to delete it, except records we must keep by law

Email us to make a request. We may need to verify your identity first.

Our services are for adults. We do not knowingly collect information from children under 13.

Our website does not currently respond to browser “Do Not Track” signals.

We may update this policy and will post it here with a new date. If a change significantly affects how we use information you already gave us, we will highlight it on this page.

DUMPTO LLC, Orlando, FL. Email info@dumpto.com.